E and O membership update

Following discussions with various staff members I wrote a blog yesterday saying that the E & O memberships scheme will only run for one more year, and then close.  Either they were confused, or expressed themselves badly, because…

Around midnight I received an email from E & O saying that the membership scheme was closing for new members, but implied it would be continuing for current members, and that anyone has until Saturday November 17th to join if they are not already a member.

Another change staff said was that they no longer issue supplemental cards; so only one card per membership.

Here is the email I received:

Greetings from “The Heritage” Membership Office!

This is to notify you that due to the record number of memberships sold this year, we will be closing down our membership sales office on Saturday, November 17th 2012.

This will ensure that we are able to restrict the number of special VIP memberships issued each year.

Therefore, if you do have any family, friends or associates that you would like to propose to join the “The Heritage” Membership it is best that they join soon because there will be no more memberships available after Saturday, November 17th 2012.

However to ensure that the closure of our sales department will not affect our members; we will still have our friendly customer service staff available to take care of any reservations bookings or queries you might have regarding your membership.

Therefore, feel free to call our membership office on (60) 42643966.

Once again thank you for your continued support and we look forward to seeing you in our hotel.

So, there you have it!


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