Kuala Lumpur has two main terminals at Kuala Lumpur International Airport (KLIA). KLIA, which is where the full service airlines fly to and from, and Low Cost Carrier Terminal which the low cost airlines use. (There is another airport, Subang, which Firefly and Berjaya Air operate from, which is likely to be useful only if you wish to go to that area.)
Both full service and low-cost airlines fly from Penang Airport. So, if you want to go into Kuala Lumpur city, then any airline that flies into either terminal at KLIA from Penang would suit you fine.
We planned to catch Malaysian Airlines from Penang to Kuala Lumpur (Kuala Lumpur International Airport), in order to catch a connecting flight also on Malaysian Airlines to Cambodia.
As full fare airlines depart from KLIA, Malaysian Airlines would also be a good choice if you are catching such an airline. However, if you are flying on a low-cost airline, you would be departing from a different terminal, the Low Cost Carrier Terminal, so flying on a low-cost airline such as Air Asia from Penang, which arrives at the LCCT would be a better choice.
Penang Airport is still being renovated, and some of the new floor tiles are very slippery. Beware.
We did a web check in at home, as usually the bag drop off at the airport takes seconds. Actually, we had to wait in a queue of more than 10 people, and the queue was really slow, so the ordinary check in queue next to us was indeed faster. And if you do a web check in, it doesn’t work all that well – I couldn’t save the boarding pass as a PDF or anything – I could only print it out on the spot. Neither could I send it to my mobile. So, have a printer handy or be prepared for some grief.
At the gate, we were asked to separate into two queues, rows 05 – 14, and rows 15 – 30. And then the latter queue was loaded onto he plane, while everyone in the other queue just stood and waited. It would have been better for the people in the first queue to remain seated.
The plane was a Boeing 737-400, with the first four rows Business Class, with two seats either side of the aisle. Business Class passengers are served orange juice, guava juice (I think) or water before take off.
The magazines and flight safety information were clean and nicely wrapped.
The remaining rows of Economy Class have three seats either side of the aisle.
The plane departed precisely on time at 0700. It is only a 40 minute flight. We were served peanuts about 25 minutes into the flight, and then five minutes later, apple juice. Some missed out on the peanuts. There is no entertainment. We touched down, and reached the terminal about 10 minutes late.
So that’s it, really. It is a basic no-frills shuttle flight.
We just had to walk to Immigration, and then walk on to the gate for our flight abroad. But if you want to go into Kuala Lumpur, you have a choice of taxi, train or bus, in descending order of cost.