Author: ihp000

Hooray – I’m getting Unifi (faster Internet) – the saga – (Countdown: 6)

Unifi is Telekom Malaysia’s fibre Internet service.  For years I have gone to their offices or desks and asked, “Can I get it now?”  And usually they told me I could get it in six months.  And the same answer when I returned in six months. And the same again in six months time – and so on.  Condos seem to have priority, and we live in a house.  But TM laid fibre down our street a few years ago, so since then I have expected to be able to get it.

A few weeks ago I got a text saying we can get Unifi. So I go to TM at Paragon – only to find a sign saying “out to lunch”, with a phone number.  No staff to cover lunch?  Anyway, I ring, and I’m told I have to wait for an hour. Terrible service.  But she’ll ring me.  I go home.  Of course, I get no phone call.

Next I ask at the TM desk in the Tesco building, where I am (mis)informed that we can’t get it. I give up, thinking the text I received was a mistake.

A couple of weeks later I get a phone call from TM where they said I could get it, and then set up an installation date. The person on the phone said they’d send me a text and email with all the information they told me on the phone. I received nothing.  They gave me a logon to use – the technician didn’t use it.

After the election the new government suddenly declared the two business days before my installation date to be public holidays, so I wouldn’t have been surprised if my installation was delayed.  But instead I got a text from TM with the installer’s phone number, and it looked like it was going ahead. I called his number, but he didn’t answer.

I called his number several times, as the installation time period had passed, but he didn’t answer. I called TM, and they said he was coming at 2.30PM.  I waited some more.  He didn’t come.  Then we got a text from the installer somewhat later to say that TM had a technical problem, and he would install tomorrow, but would call first thing in the morning.

The next morning there was a text to say to call and reschedule or the installation would be cancelled. So I rang TM, who said I had cancelled, and that I should make another appointment for three days’ time.  I told them I had not, and that I had been waiting at home for two days now, and wanted it done today.  They said they’d put in an urgent request.

Next we called the installer, who answered, and said he’d be here to do it in 30 minutes.  45 minutes later he calls back to say TM has a speed problem, and while he could install there would be no point. He said he’d call back when the issue is resolved – I get the impression this could be in one or two days.

TM sends you automated texts, and these don’t seem to be correlated exactly with the TM office, and neither with what is happening.  Also, they don;t accept texts to this number. A communication problem in a communication company.

So later I get a text saying the technical problem had been solved and setting an appointment time in a few days time which is not convenient for me.  An appointment time needs to be mutually agreed.

They have a live chat feature, so I connect to that – you need among other things a “service number” – no idea what that is. They haven’t given me one, and the one on my TM bill didn’t work – so I made up numbers until the app accepted it and I connected – then it turns out I’m 95th in the queue!! I waited for an hour and gave up.  So far they haven’t managed to get one thing right. They make appointments they don’t keep. They don’t inform you when they are not coming, They set appointment times without mutual agreement. And they keep you in the dark about what’s happening – no communication.

A few days later…

I went out halfway through the appointment time they said, and later received a phone call to say that they’d come much later. I’d be back home then, so if they came, no problem.  Once I’d finished what I was doing I returned home, and about 5 minutes later – much earlier than the latest time they stated, they arrived.

My advice with TM: Make an appointment time when you will be home anyway.  Don’t expect them to actually come.  If you have to go out, don’t worry about it, just go out.

Three men came – one to drive the van, one to carry the modem from the van to the house, and one to install and set up the modem.  It took about 30 minutes to get it running and for me to ensure it was working properly. I was told I could change the WiFi logon and password, and the router logon and password. I logged on to the router later, and it’s got a very basic interface, and I could only change the router password, and none of the others.

So far the connection seems to work fine.

 

Advertisements

Chocolate and peanut butter – (Countdown: 7)

The Jammy peanut butter I bought recently is delicious. So I thought I’d try the same company’s chocolate and peanut butter product, called “Stripes”.  It’s kind of like a local Nutella. Yummy.

Malaysian fake news legislation – I’m confused – (Countdown: 8)

Just before the recent election, the Malaysian parliament quickly pushed through fake news legislation. I remember reading that it was used very soon to charge people, and that included someone who actually reported someone for fake news. Truth is not a defence, but rather a government office decided what is and what isn’t fake news.

I decided to discontinue my blog once I reached 1000 blog posts since I started, as the only safe course of action is writing nothing, only continuing if the legislation was repealed.

It appeared that the opposition would repeal it if they won government in the election.

Well, the opposition is now the government, and it appears they will not repeal it.

Thus, it’s likely I will stop blogging.

But then, this morning (Tuesday) I read in the Sun newspaper, and also here online, Lim Guan Eng saying this legislation would be abolished.

So, I am confused.

 

 

 

Passion fruit jelly – Could this be Android 9? – (Countdown: 9)

Well, they had Ice Cream Sandwich – so it’s always possible. And I think it would make a nice name. Then, after Passion fruit jelly, Quince jam?

In the meantime, this is how we make passion fruit jelly. It goes nicely with mango and / or ice cream.

I grow passion fruit – and one hears one can use most parts of the plant for different purposes.  Sure, you eat the fruit or make jam from it, but the flowers can be used medically, the leaves stir fried and eaten, the stalks for something – possibly tea, and the fruit pulp to make jelly, put in stew to bulk it up etc.

Here I will describe using the pulp in the fruit that is left over in the shell after eating it.

After eating the fruit, save the shells in the freezer in a freezer bag until you have quite a few.

Then put in a big pan and cover with water and cook.

On the left, the cooked pulp already scooped out of the passion fruit shells – on the right are the scooped out shells

the pulp after blending until smooth

Once cooked, blend until smooth in a blender.

recipe

we bought it from Tesco

It’s difficult to get gelatin here, probably for religious reasons.

cooking up the agar agar

You’ll probably have to cook for over 10 minutes to dissolve it. You’ll need several sachets.  Experiment with how much water you need, but probably much less than it says on the packet.  Add in sugar once agar-agar dissolved, and dissolve the sugar in the mix.

blended pulp in a pan

Heat up the passion fruit pulp.

mix in cooked up agar agar while heating it

When hot add in the agar-agar / sugar mix and stir until mixed.

add lemon at the end

Add in lemon if you wish, and stir thoroughly.

We put the mix into a jug, and then pour into containers and let them cool. Then refrigerate or freeze

Then you just need to put into containers and let them cool and set.  You can then refrigerate, or freeze if you have made a lot. If you’re going to freeze, the jelly expands, so leave some space in the container.

Vietnam has got easier. – (Countdown: 10)

After my second trip to Vietnam in five years I find it’s much easier to travel there now than before.

  • With many passports now you get a 15 day visa on arrival
  • There are no intrusive biometrics on arrival – no fingerprinting, no photos – they just stamp your passport – so nice and relaxing
  • It’s very  easy to get around using the Grab app and it’s a similar price to Malaysia, and much cheaper than taxis
  • You use the same app for Vietnam for Grab as Malaysia
  • Most cars used by Grab drivers are quite good – bigger and more comfortable than a Myvi.
  • There are more and more hotels
  • More people speak better English

Just saying – and with direct flights to Hanoi and Saigon from Penang, it’s an easy trip.

 

 

Terima Kasih, Thank You, Shey Shey… – – (Countdown:11)?

post-election poster

This is the first time ever I have seen an election poster after an election, thanking the voters. I assume the last language is Tamil – I can read the others, but not Tamil.  I have seen a few of these posters around in the last couple of days.

coaches everywhere

Today (Sunday) and yesterday there were a huge number of these coaches parked around the Gurney area – blocking the roads and causing jams yesterday, but more considerately parked today, and thus not causing jams.

Mothers’ Day run this morning

Mothers’ Day run this morning

Mothers’ Day run this morning

Mothers’ Day run this morning

Very often there is some themed run on a Sunday morning, early.

a nice looking rooster

a nice looking rooster

a nice looking rooster

Chickens and roosters used to live near a small temple at the beginning of Kelawei Road.  Mostly I no longer see them, but today a rooster is around.

poster on a bus stop

Wednesday was voting day, and a public holiday. Then the new government declared public holidays on Thursday and Friday.  So tomorrow, Monday, is finally a business day.

Malaysia has a new government! – (Countdown:12)?

For the first time since Malaysia became independent 61 years or so ago, the federal government has changed, due to yesterday’s election.  I hope this is a good thing, but I won’t comment on it.

Penang will have the same party as government as it has had for the past two terms, so I imagine they will continue with their infrastructure projects.  I am looking forward to their completion.

So if the federal government abolishes the fake news legislation I could continue this blog.  We’ll see.